Privacy Policy — Case Chiropractic, Inc.

Last Updated: October 13, 2026

1. Introduction

Case Chiropractic, Inc. respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a contact form, or otherwise interact with our website and online services.

This policy applies to our website and its online features. It does not replace any separate Notice of Privacy Practices that may apply to healthcare services or medical records.

By using our website, you acknowledge this Privacy Policy. Where applicable law requires consent for a particular activity, we will seek that consent.

2. Information We Collect

We may collect the following types of information through our website:

Information you provide. When you submit a contact form or contact us through our website, we may collect your name, email address, telephone number, the subject of your inquiry, and any other information you choose to include in your message.

Technical information. When you visit our website, certain information may be collected automatically, including your IP address, browser type, device type, operating system, referring website, pages viewed, and the date and time of your visit.

Analytics and cookie information. We may use cookies and analytics technologies to understand how visitors use our website, evaluate website performance, and improve our online services.

Please avoid submitting medical records, detailed health histories, insurance information, or other sensitive medical information through a general website contact form. Contact us directly for guidance on communicating sensitive information securely.

3. How We Use Information

We may use information collected through our website to:

• Respond to questions, comments, and requests submitted through contact forms.

• Communicate with you about your inquiry.

• Operate, maintain, troubleshoot, and improve our website.

• Understand website traffic and visitor interactions through analytics.

• Protect our website against spam, fraud, unauthorized access, and misuse.

• Maintain business records and comply with applicable legal obligations.

We do not use website information for third-party advertising based on the information currently provided to us. If our practices change, we will update this policy and provide any notices or choices required by applicable law.

4. How We Share Information

We may disclose information to the following categories of recipients when reasonably necessary for the purposes described in this policy:

Website and technology providers. Companies that provide website hosting, contact-form functionality, website maintenance, security, email delivery, or analytics services.

Professional advisers and authorities. Legal, accounting, regulatory, law enforcement, or other parties when disclosure is required or permitted by applicable law.

Business transactions. A successor, purchaser, or other relevant party in connection with a proposed or completed business transaction, subject to applicable legal requirements.

Other parties with your direction or consent. When you ask us to share information or otherwise authorize a disclosure.

We do not use third-party advertising services according to the information provided for this policy. We do not sell personal information for monetary consideration. However, certain data disclosures or analytics practices may be treated as a “sale” or “sharing” under particular privacy laws, depending on the technology and arrangements involved.

We will not disclose protected health information in ways prohibited by applicable law.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, measure website usage, and identify technical issues.

These technologies may collect information such as pages visited, time spent on the website, browser and device characteristics, referring pages, and general interaction patterns.

Depending on the tools configured on our website, analytics information may be processed by a third-party service provider. Those providers may receive technical information from your browser or device as part of providing their services.

You can manage cookies through your browser settings. Blocking certain cookies may affect how the website functions. If we use non-essential cookies for which prior consent is legally required, we will implement appropriate consent mechanisms.

We do not intend to use analytics for third-party advertising. The specific analytics providers, cookies, and data recipients should be identified where appropriate based on the technologies actually in use.

6. Healthcare Information and Privacy

Case Chiropractic, Inc. is a chiropractic business. Information relating to a person's health or healthcare may receive additional legal protection depending on the circumstances in which it is collected, maintained, used, or disclosed.

Our general website contact form is intended for general inquiries and is not represented as a secure medical communication channel.

Please do not use a general contact form to submit detailed medical information, medical records, or urgent healthcare requests. Submitting information through the website does not, by itself, establish a provider-patient relationship or guarantee an appointment.

If you become a patient, your medical records and other information collected in connection with your care may be subject to a separate Notice of Privacy Practices and other applicable privacy requirements.

Whether HIPAA applies to Case Chiropractic and to particular website activities depends on the organization's status and the information and services involved. This policy does not represent or guarantee HIPAA compliance.

7. Data Retention

We retain website information for as long as reasonably necessary to respond to inquiries, maintain website operations, fulfill the purposes described in this policy, resolve disputes, and meet applicable legal requirements.

Actual retention periods depend on the type of information, the purpose for which it was collected, and our operational and legal obligations.

When information is no longer needed, we will take appropriate steps to delete, de-identify, or securely dispose of it, subject to applicable law and legitimate recordkeeping requirements.

8. Data Security

We take the responsible handling of information seriously. Appropriate security measures should be maintained to help protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. Please exercise care when transmitting personal information online.

For information requiring additional confidentiality, contact our office to ask about an appropriate communication method.

9. Your Privacy Choices and Rights

Depending on applicable law and your circumstances, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing.

You may also manage cookies through your browser settings and choose not to provide optional information in website contact forms. If you choose not to provide information needed to respond to an inquiry, we may be unable to respond fully.

To submit a privacy-related request, use the contact information in Section 13. We may need to verify your identity before acting on a request. Some requests may be subject to legal exceptions or limitations.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or use embedded services provided by others. We do not control the privacy practices of independent third parties.

When you visit an external website or use a third-party service, its own privacy policy and terms may apply. We encourage you to review those policies before submitting information.

11. Children's Privacy

Our website is not specifically intended to collect personal information from children through general contact forms. We do not knowingly collect children's personal information in violation of applicable law.

If you believe a child has submitted personal information through our website in circumstances where it should not have been collected, please contact us so we can review the matter and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy as our website, technology, business practices, or legal obligations change.

We will post the updated policy on this page and revise the “Last Updated” date. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this policy periodically.

13. Contact Us

For questions about this Privacy Policy or requests concerning website information, please contact:

Case Chiropractic, Inc.
Privacy Contact: Office Manager of Case Chiropractic, Inc.
Email: info@casechiropractic.com
Telephone: 919-363-0041
Mailing Address: 207 W. Chatham St., Ste. A, Apex, NC  27502

Please do not send sensitive medical information to a general privacy contact unless you have confirmed that the communication method is appropriate.